Jaluch Limited

Our success at work is overwhelmingly dependent on the strength of our relationships with others, be they internal or external partners. This course will help individuals to identify the key ingredients of successful working relationships and illustrates how to apply interpersonal skills and influencing strategies effectively. 

This course is ideal for anyone hoping to build closer working relationships and who wishes to extend the breadth and depth of their performance in dealing with others.

Topics covered include:

• Understanding the importance of behaviour and creating the right identity
• Appreciating the value of building internal and external relationships
• Identifying and creating the key ingredients of a powerful relationship
• Securing buy-in
• Taking account of culture
• Learning about themselves by identifying their personality type and learning how to recognise their "difficult" person and those with whom they will find natural affinity
• The role of verbal and non-verbal communication
• Identifying how and where poor relationships prejudice business efficiency
• Respecting our colleagues and partners - the first step in building trust
• How to initiate changes to improve working relationships