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Leadership and Management

Managing with Confidence

Aimed at anyone with people management responsibilities, this one day course will help you uncover what makes a successful people manager, and more importantly, equip you with the tips and tools for ensuring you become one!

Through exploring the different personality types and where you fall within these, you will gain insight into what makes your team members tick, how to communicate with them effectively and how to bring out their best points!

Topics covered include:

Understanding your role within the team and what they expect from you
Identifying the different personality types - how to motivate and work to strengths
Managing "trying" or "difficult" individuals and resolving tension
Modifying communication styles to achieve best effort
Giving constructive and motivational feedback to improve performance

For further information about this course or any other training from Jaluch, please talk to us.

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