It is not essential to have a staff handbook, and some organisations do only have a Contract of Employment or a Written Statement, however a handbook is a fantastic opportunity to set the standards within your business as well as your opportunity to put in place sensible protection for your business e.g. through including a frequent sickness absence policy or a customer service policy.
A good handbook will usually reflect the culture and style of the organisation, reiterating its values and beliefs. It acts a point of reference for employees on all employment issues as well as complimenting induction training and ensuring that you fulfil all the statutory requirements.
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