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Common sense is frequently lacking in the area of people management! Sometimes this seems to occur as a result of an over-reliance on processes and procedures which in turn may create more problems than they solve. HR Managers and Directors who have oodles of common sense are perhaps better placed than most to understand and analyse the differing requirements of legal/professional compliance and commercial needs, and can as a result often make decisions which appear to correctly balance the differing needs of the business and its staff.
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